2015 Volvo XC60
This year drew an ordinary 47 complaints for a Volvo XC60 — the model's median is 46. What they were about is the unusual part: 6.4% of them mention claim, against 0% across the other years of this generation.
Generation 1 of the Volvo XC60, which began in 2010 and ran to 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 47 |
|---|---|
| Median for this model | 46 |
| Involving a crash | 3 |
| Involving a fire | 2 |
| Recalls | 1 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
What the complaints were about
- claim — 6.4% of this year's complaints, against 0% across the other years of this generation (31.9×).
- attached — 6.4% of this year's complaints, against 0% across the other years of this generation (31.9×).
- driven — 8.5% of this year's complaints, against 1.5% across the other years of this generation (5.6×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
MY COMPLAINT IS REGARDING THE POOR DESIGN ON FRONT PASSENGER AIRBAG. FIRSTLY AFTER INFLATION THE AIRBAG DAMAGE THE DASHBOARD, YOU WILL NEED A BRAND NEW DASHBOARD IF YOUR AIRBAG GOING OFF. SECOND HOW IS POSSIBLE THE AIRBAG BEEN DESIGNED TO AFFECT THE WINDSCREEN…
WHEN I PURCHASED THE VEHICLE, I HAD TOLD SACRAMENTO NELLO VOLVO THAT THERE WAS A ISSUE WITH THE HANDLING OF THE CAR. I DID NOT LOOK AT THE ROTORS WHEN I PURCHASED THE VEHICLE. I HAVE BEEN OUT OF THE COUNTRY FIVE TIMES SINCE THE PURCHASE OF THE CAR SO, I HAVE B…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V378000 SEAT BELTS
How this was worked out
Every year of the Volvo XC60 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2015 Volvo XC60? What happened to yours?
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