2019 Volvo S60
Complaints about this year name tires far more often than the other years of this generation — 22% of them, about 54× the usual rate of 0.4%.
First year of a new generation. The Volvo S60 was redesigned for 2019. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
| Complaints filed | 69 |
|---|---|
| Median for this model | 21 |
| Involving a fire | 6 |
| Recalls | 4 |
| EPA combined | 28 mpg |
What the complaints were about
- keep — 34.8% of this year's complaints, against 7% across the other years of this generation (5×). Owners wrote it as: keep, appointment, returned, service appointment.
- seat — 17.4% of this year's complaints, against 5.3% across the other years of this generation (3.3×).
- local — 17.4% of this year's complaints, against 5.9% across the other years of this generation (3×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- seat — 17% of complaints, 43× usual
- pirelli — 17% of complaints, 43× usual
- local — 17% of complaints, 43× usual
What owners wrote
Since purchase of my vehicle, the vehicle has had a vibration on the highway from 72-83mph with 2 different sets of wheels AND tires, both Pirelli tires but different models. My local Volvo dealer refused to address the issue due to the issue occurring over th…
WITHIN THE FIRST MONTH OF LEASING THIS NEW CAR (< 250 MILES), BOTH LOW PROFILE OEM FRONT TIRES (235/40R-19 PIRELLI P ZERO ALL SEASON VOL VOLVO, KS, PNCS XL, PART NUMBER 3158400) WERE DAMAGED BY POTHOLES. I WAS TOLD BY ONE LOCAL TIRE SHOP THAT LOW PROFILE TIRES…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V144000 FORWARD COLLISION AVOIDANCE Fixed free of charge.
- 21V414000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V327000 SUSPENSION Fixed free of charge.
- 23V780000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Volvo S60 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Volvo S60? What happened to yours?
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