2014 Volkswagen Eos
This year drew an ordinary 40 complaints for a Volkswagen Eos — the model's median is 40. What they were about is the unusual part: 50% of them mention takata recall, against 2.1% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 40 |
|---|---|
| Median for this model | 40 |
| Recalls | 3 |
| EPA combined | 25 mpg |
What the complaints were about
- takata recall — 50% of this year's complaints, against 2.1% across the model's other years (23.5×).
- airbag — 35% of this year's complaints, against 11.6% across the model's other years (3×).
- disconnect — 17.5% of this year's complaints, against 5% across the model's other years (3.5×). Owners wrote it as: disconnect, clock, components, disabling.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. I AM CONCERNED ABOUT INJURY IN THE EVENT THE AIRBAG DEPLOYS AND THAT TAKATA HAS NOT PROVIDED A REMEDY TO MY DEALER SOUTHERN VOLKSWAGEN IN CHESAPEAKE, VIRGINIA.
TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE R…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V329000 UNKNOWN OR OTHER Fixed free of charge.
- 18V148000 AIR BAGS Fixed free of charge.
- 16V078000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Volkswagen Eos was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Volkswagen Eos? What happened to yours?
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