2010 Volkswagen Eos
This year drew an ordinary 69 complaints for a Volkswagen Eos — the model's median is 40. What they were about is the unusual part: 30.4% of them mention takata, against 7.5% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 69 |
|---|---|
| Median for this model | 40 |
| Recalls | 2 |
| EPA combined | 25 mpg |
What the complaints were about
- takata — 30.4% of this year's complaints, against 7.5% across the model's other years (4.1×). Owners wrote it as: takata, takata recall, amount time, time recall.
- bags — 20.3% of this year's complaints, against 3.6% across the model's other years (5.7×). Owners wrote it as: bags, air bags, distribution, disconnect.
- abs — 14.5% of this year's complaints, against 2.5% across the model's other years (5.8×). Owners wrote it as: abs, resulted, stated abs, abs warning.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT…
A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE [VIN] WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V148000 AIR BAGS Fixed free of charge.
- 15V483000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Volkswagen Eos was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Volkswagen Eos? What happened to yours?
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