2012 Volkswagen CC
Complaints about this year name timing far more often than the model's other years — 11% of them, about 28× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 230 |
|---|---|
| Median for this model | 80 |
| Involving a crash | 11 |
| Involving a fire | 3 |
| Recalls | 6 |
| EPA combined | 24 mpg |
What the complaints were about
- epc — 7.4% of this year's complaints, against 1.2% across the model's other years (6×). Owners wrote it as: epc, epc light.
- pressure — 7.4% of this year's complaints, against 1.3% across the model's other years (5.9×). Owners wrote it as: pressure, tire pressure, oil pressure.
- too — 8.3% of this year's complaints, against 2.9% across the model's other years (2.8×). Owners wrote it as: too, type, xxx information, called volkswagen.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- timing chain — 8% of complaints, 20× usual
- epc — 7% of complaints, 18× usual
- oil — 7% of complaints, 16× usual
What owners wrote
WHILE DRIVING 10 MPH, THE CHECK OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND UPON INSPECTION, NOTICED THAT ENGINE OIL NEEDED TO BE ADDED. THE VEHICLE WAS TOWED HENDRICK VOLKSWAGEN FRISCO 5010 TX-121, FRISCO, TX 75034, (469) 342-3493) TO BE DIAGNO…
TIMING CHAIN TENSIONER PROBLEMS. HUGE NOISE ON ENGINE START, ENGINE SHAKING. REPAIRING COST TOO HIGH.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V329000 UNKNOWN OR OTHER Fixed free of charge.
- 18V148000 AIR BAGS Fixed free of charge.
- 17V509000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 15V483000 AIR BAGS Fixed free of charge.
- 16V078000 AIR BAGS Fixed free of charge.
- 11V312000 TIRES Fixed free of charge.
How this was worked out
Every year of the Volkswagen CC was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Volkswagen CC? What happened to yours?
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