Model years Volkswagen Atlas Cross Sport
2021 Volkswagen Atlas Cross Sport
This year drew an ordinary 162 complaints for a Volkswagen Atlas Cross Sport — the model's median is 70. What they were about is the unusual part: 9.3% of them mention shut off, against 2.2% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 162 |
|---|---|
| Median for this model | 70 |
| Involving a crash | 9 |
| Involving a fire | 1 |
| Recalls | 14 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
What the complaints were about
- shut off — 9.3% of this year's complaints, against 2.2% across the model's other years (4.2×). Owners wrote it as: shut off, other than, manually restart, coming complete.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
-Engine and yes. -Safety put at risk due to car not on when the street light turn green and I'm not aware that the car had turned off. -No -Message appeared on the dashboard stating Engine will shut off automatically to conserve battery.
Start/stop error occurred on dashboard and a day later the check engine came on. I took it in to get diagnosed & was told the software was recalled and needed updated. A few days later the start/stop error came back on, engine light came on, car was jerking an…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V132000 WHEELS Fixed free of charge.
- 21V812000 WHEELS Fixed free of charge.
- 21V892000 VISIBILITY Fixed free of charge.
- 20V702000 TIRES Fixed free of charge.
- 20V712000 STEERING Fixed free of charge.
- 20V716000 BACK OVER PREVENTION Fixed free of charge.
- 21V026000 STEERING Fixed free of charge.
- 21V616000 ELECTRICAL SYSTEM Fixed free of charge.
Showing 8 of 14. The rest are on NHTSA's site.
How this was worked out
Every year of the Volkswagen Atlas Cross Sport was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Volkswagen Atlas Cross Sport? What happened to yours?
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