Model years Volkswagen Atlas Cross Sport
2020 Volkswagen Atlas Cross Sport
This year drew an ordinary 102 complaints for a Volkswagen Atlas Cross Sport — the model's median is 70. What they were about is the unusual part: 17.6% of them mention module, against 6.2% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 102 |
|---|---|
| Median for this model | 70 |
| Involving a crash | 3 |
| Involving a fire | 1 |
| Recalls | 11 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19.5 mpg |
What the complaints were about
- module — 17.6% of this year's complaints, against 6.2% across the model's other years (2.9×). Owners wrote it as: module, control module, leaked, researched.
- running — 6.9% of this year's complaints, against 2.2% across the model's other years (3.1×).
- determined — 6.9% of this year's complaints, against 2.5% across the model's other years (2.8×). Owners wrote it as: determined, google, maps, apple maps.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found no problem, but the car won't engage cruise…
while driving at an undisclosed speed, the air bag, cruise control, electronic parking brake, and several other unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the HVAC drain tube…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V892000 VISIBILITY Fixed free of charge.
- 20V504000 EXTERIOR LIGHTING Fixed free of charge.
- 20V505000 SEATS Fixed free of charge.
- 20V712000 STEERING Fixed free of charge.
- 20V702000 TIRES Fixed free of charge.
- 21V026000 STEERING Fixed free of charge.
- 22V086000 EQUIPMENT Fixed free of charge.
- 22V152000 AIR BAGS Fixed free of charge.
Showing 8 of 11. The rest are on NHTSA's site.
How this was worked out
Every year of the Volkswagen Atlas Cross Sport was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Volkswagen Atlas Cross Sport? What happened to yours?
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