2013 Toyota Venza
This year drew an ordinary 59 complaints for a Toyota Venza — the model's median is 42. What they were about is the unusual part: 10.2% of them mention investigate, against 3.5% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 59 |
|---|---|
| Median for this model | 42 |
| Involving a crash | 13 |
| Involving a fire | 1 |
| Recalls | 4 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21.5 mpg |
What the complaints were about
- investigate — 10.2% of this year's complaints, against 3.5% across the model's other years (2.9×). Owners wrote it as: investigate, safety concern, designed manufacturer, various speeds.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE DRIVING VARIOUS SPEEDS, HE NOTICED A STRONG FLOW OF AIR EMITTING THROUGH THE REAR LIFTGATE DOOR SEAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE [VIN] WAS NOTIFIED AND PLANNED TO FURTHER IN…
WHILE APPLYING PRESSURE TO MY BRAKES TO STOP AT A STOP SIGN (~ 30MPH), MY BRAKES STARTED TO GRIND AND MY ABS, VSC AND EMERGENCY BRAKE LIGHTS CAME ON. THIS HAS BEEN HAPPENING FREQUENTLY OVER THE PAST MONTH OR SO AT VARIOUS TIMES (WHILE ON THE HIGHWAY, BRAKING,…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 13V014000 AIR BAGS
- 13V123000 EQUIPMENT
- 13V442000 ELECTRICAL SYSTEM Fixed free of charge.
- 21V257000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Toyota Venza was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Toyota Venza? What happened to yours?
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