2020 Toyota Tacoma
This year drew an ordinary 86 complaints for a Toyota Tacoma — the model's median is 202. What they were about is the unusual part: 18.6% of them mention fuel, against 7.2% across the other years of this generation.
Generation 2 of the Toyota Tacoma, which began in 2016 and ran to 2023. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 86 |
|---|---|
| Median for this model | 202 |
| Involving a crash | 6 |
| Recalls | 1 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- fuel — 18.6% of this year's complaints, against 7.2% across the other years of this generation (2.6×).
- representative — 10.5% of this year's complaints, against 3.8% across the other years of this generation (2.7×). Owners wrote it as: representative, concerned, service representative, stop vehicle.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The contact leased a 2020 Toyota Tacoma. The contact stated that after driving the vehicle off the dealer parking lot, the brakes would pulsate upon depression without warning. The contact had taken the vehicle to the dealer on four separate occasions and had…
The truck has been jumping/idling oddly & after getting gas, is very difficult to restart. Our mechanic said the fuel pump is bad & that it was recalled, but when I contacted the dealership, they are claiming it is not covered under the recall.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V682000 FUEL SYSTEM, GASOLINE Fixed free of charge.
How this was worked out
Every year of the Toyota Tacoma was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Toyota Tacoma? What happened to yours?
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