2007 Toyota Matrix
This year drew an ordinary 96 complaints for a Toyota Matrix — the model's median is 45. What they were about is the unusual part: 7.3% of them mention seen, against 1.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 96 |
|---|---|
| Median for this model | 45 |
| Involving a crash | 11 |
| Involving a fire | 2 |
| Recalls | 2 |
| EPA combined | 28 mpg |
What the complaints were about
- seen — 7.3% of this year's complaints, against 1.9% across the model's other years (3.8×). Owners wrote it as: seen, customer service, coming off.
- module — 8.3% of this year's complaints, against 3.2% across the model's other years (2.6×). Owners wrote it as: module, control module, electronic, car stopped.
- plastic — 6.3% of this year's complaints, against 2% across the model's other years (3.1×). Owners wrote it as: plastic, loose, deal, great deal.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS THE FIRST INSTANCE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC CONTROL MODULE WAS REPLACED. THE FAILURE AND CURRENT M…
WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE ECU WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 88676.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 10V384000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 10V035000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Toyota Matrix was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2007 Toyota Matrix? What happened to yours?
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