2012 Toyota Corolla
This year drew an ordinary 445 complaints for a Toyota Corolla — the model's median is 212. What they were about is the unusual part: 7.4% of them mention december, against 1.5% across the other years of this generation.
Generation 2 of the Toyota Corolla, which began in 2009 and ran to 2013. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 445 |
|---|---|
| Median for this model | 212 |
| Involving a crash | 41 |
| Involving a fire | 1 |
| Recalls | 5 |
| NHTSA crash rating | 4/5 |
| EPA combined | 29 mpg |
What the complaints were about
- december — 7.4% of this year's complaints, against 1.5% across the other years of this generation (4.8×). Owners wrote it as: december, december 2017, available december, until december.
- january — 6.1% of this year's complaints, against 1.3% across the other years of this generation (4.8×).
- located — 7.4% of this year's complaints, against 2.5% across the other years of this generation (2.9×). Owners wrote it as: located, contact called, toyota located.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIM…
TAKATA RECALL. I RECEIVED MY RECALL FORM ON FEBRUARY 2017 AND THEY SAY THAT THEY ARE NOT GOING TO HAVE A REMEDY FOR MY CAR UNTIL DECEMBER 2017. I CANNOT TAKE ANYBODY ON THE PASSENGER SEAT, WHICH IS REALLY INCONVENIENT.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V005000 AIR BAGS
- 19V741000 AIR BAGS
- 17V006000 AIR BAGS Fixed free of charge.
- 13V014000 AIR BAGS
- 20V024000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Toyota Corolla was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Toyota Corolla? What happened to yours?
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