2014 Toyota Avalon
This year drew an ordinary 96 complaints for a Toyota Avalon — the model's median is 53. What they were about is the unusual part: 12.5% of them mention seats, against 3% across the model's other years.
Generation 2 of the Toyota Avalon, which began in 2013 and ran to 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 96 |
|---|---|
| Median for this model | 53 |
| Involving a crash | 7 |
| Involving a fire | 1 |
| Recalls | 4 |
| NHTSA crash rating | 5/5 |
| EPA combined | 24.5 mpg |
What the complaints were about
- seats — 12.5% of this year's complaints, against 3% across the model's other years (4.2×). Owners wrote it as: seats, other vehicles, loosened, apparent.
- engaged — 7.3% of this year's complaints, against 2.4% across the model's other years (3×). Owners wrote it as: engaged, supply, tightened, tightened vehicle.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE [VIN] WITHOUT…
CAR WENT INTO PANIC STOP (INCL TIGHTENING SAFETY BELTS) AT 50 MPH WITH NOTHING IN FRONT OF IT..SEE- EQ- 10724000...-....UPDATED 07/23/15 *BF THE POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING THE SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THI…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V715000 SUSPENSION Fixed free of charge.
- 14V576000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 15V728000 FORWARD COLLISION AVOIDANCE Fixed free of charge.
- 20V024000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Toyota Avalon was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Toyota Avalon? What happened to yours?
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