2018 Tesla Model X 60D
This year drew an ordinary 141 complaints for a Tesla Model X 60D — the model's median is 237. What they were about is the unusual part: 13.5% of them mention seat, against 2.7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 141 |
|---|---|
| Median for this model | 237 |
| Involving a crash | 24 |
| Involving a fire | 2 |
| Recalls | 0 |
| NHTSA crash rating | 5/5 |
What the complaints were about
- seat — 13.5% of this year's complaints, against 2.7% across the model's other years (4.9×).
- event — 7.1% of this year's complaints, against 1.3% across the model's other years (5.6×). Owners wrote it as: event, frunk.
- mode — 7.8% of this year's complaints, against 2.7% across the model's other years (2.8×). Owners wrote it as: mode, noted.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
I'VE BEEN INFORMED BY THE VEHICLE [VIN], THAT THE TESLA MODEL X 7 SEAT VEHICLE MUST MAKE A LOUD 15 SECOND LONG ALERT WHEN SHIFTING INTO DRIVE, WHEN IN THE EVENT THAT THE VEHICLES FOLD FLAT SEATS ARE FOLDED FLAT. THIS SAME ALERT IS NOT PRESENT ON TESLA MODEL X…
In the middle row of a six seat Tesla Model X, if one installs a forward facing car seat the latch which connects to the backside anchor of the seat has no integrity. The belt slides from over the seat of the car killing the purpose of the tether.
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Tesla Model X 60D was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Tesla Model X 60D? What happened to yours?
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