2013 Subaru Legacy
This year drew an ordinary 66 complaints for a Subaru Legacy — the model's median is 90. What they were about is the unusual part: 10.6% of them mention independent mechanic, against 4.2% across the other years of this generation.
Generation 2 of the Subaru Legacy, which began in 2010 and ran to 2014. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 66 |
|---|---|
| Median for this model | 90 |
| Involving a crash | 6 |
| Recalls | 12 |
| NHTSA crash rating | 5/5 |
| EPA combined | 24 mpg |
What the complaints were about
- independent mechanic — 10.6% of this year's complaints, against 4.2% across the other years of this generation (2.5×). Owners wrote it as: independent mechanic, taken independent, drove vehicle, determined manufacturer.
- frame — 6.1% of this year's complaints, against 1.6% across the other years of this generation (3.9×).
- performed — 6.1% of this year's complaints, against 2.2% across the other years of this generation (2.8×). Owners wrote it as: performed, loaner.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
ON 03/18/2017, I WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT RAN THE RED LIGHT, AND MY VEHICLE FAILED TO DEPLOY THE AIR BAGS. AS A RESULT I HIT MY HEAD ON THE WIDOW AND SUSTAINED VARIOUS INJURIES.
WHILE DRIVING 70 MPH, THE VEHICLE WANDERED LEFT AND RIGHT. AN INSPECTION WAS PERFORMED, BUT NO PROBLEM WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE [VIN] WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMB…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V009000 AIR BAGS Fixed free of charge.
- 19V007000 AIR BAGS Fixed free of charge.
- 18V626000 PARKING BRAKE Fixed free of charge.
- 19V008000 AIR BAGS Fixed free of charge.
- 19V297000 ELECTRICAL SYSTEM Fixed free of charge.
- 18V012000 AIR BAGS Fixed free of charge.
- 16V694000 VISIBILITY Fixed free of charge.
- 13V061000 ELECTRICAL SYSTEM Fixed free of charge.
Showing 8 of 12. The rest are on NHTSA's site.
How this was worked out
Every year of the Subaru Legacy was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Subaru Legacy? What happened to yours?
Loading comments…