2024 Subaru Crosstrek
This year drew an ordinary 109 complaints for a Subaru Crosstrek — the model's median is 68. What they were about is the unusual part: 17.4% of them mention extremely, against 5.2% across the model's other years.
First year of a new generation. The Subaru Crosstrek was redesigned for 2024. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 109 |
|---|---|
| Median for this model | 68 |
| Involving a crash | 8 |
| Involving a fire | 2 |
| Recalls | 2 |
| NHTSA crash rating | 5/5 |
| EPA combined | 29 mpg |
What the complaints were about
- extremely — 17.4% of this year's complaints, against 5.2% across the model's other years (3.4×). Owners wrote it as: extremely, moving, gets, car only.
- navigation — 13.8% of this year's complaints, against 3.2% across the model's other years (4.3×). Owners wrote it as: navigation, using, few months, using navigation.
- braking — 8.3% of this year's complaints, against 1.5% across the model's other years (5.6×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Infotainment displayed an advertisement for serius XM radio while I was using navigation and operating the vehicle on the roadway.
When driving long distances, the steering wheel encounters a sticky area where the steering wheel gets stiff to turn and then all of a sudden loosens up causing excessive corrections. This issue is apparently the same that was experienced by Honda owners. my c…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 23V551000 ELECTRICAL SYSTEM Fixed free of charge.
- 23V754000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Subaru Crosstrek was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2024 Subaru Crosstrek? What happened to yours?
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