Model years › Ram Promaster City

2017 Ram Promaster City

Complaints about this year name out far more often than the model's other years — 30% of them, about 76× the usual rate of 0.4%.

NHTSA opened a defect investigation into this model year.

Also unusual this year

• replaced — 18% of complaints, 46× usual
• cooling — 17% of complaints, 43× usual
• dodge — 17% of complaints, 43× usual

What owners wrote

MY VAN HAD A RECALL INVOLVING THE COOLING FAN, IT WAS REPAIRED. AT APPROXIMATELY 25,000 I HAD A CHECK ENGINE LIGHT, THE DEALER SAYS IT'S THE THERMOSTAT NEEDING REPLACED ($588.00!!!??? AT UNDER 26,000 MILES???!!!) THE TEMP GAUGE ALWAYS SITS RIGHT AT THE HALFWAY…

Both cams need to be replaced. Upon doing internet research and talking with the service advisor this is a very commom problem and recalls have been done on other years but not 2017. Henry Miller Dodge Ram is where my vehicle is currently at and who advised th…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 17V824000 EQUIPMENT Fixed free of charge.
• 16V953000 AIR BAGS Fixed free of charge.
• 17V601000 EQUIPMENT Fixed free of charge.

Own a 2017 Ram Promaster City? What happened to yours?

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How this was worked out

Every year of the Ram Promaster City was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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