2021 Porsche Cayenne
Complaints about this year name forward far more often than the other years of this generation — 31% of them, about 78× the usual rate of 0.4%.
Generation 3 of the Porsche Cayenne, which began in 2019. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 153 |
|---|---|
| Median for this model | 53 |
| Recalls | 7 |
| EPA combined | 18.5 mpg |
What the complaints were about
- increase — 15.7% of this year's complaints, against 0% across the other years of this generation (78.4×).
- control — 24.2% of this year's complaints, against 3% across the other years of this generation (8.1×).
- causing — 24.2% of this year's complaints, against 3.1% across the other years of this generation (7.8×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- gear — 31% of complaints, 78× usual
- happens — 31% of complaints, 78× usual
- engine — 40% of complaints, 12× usual
What owners wrote
When the vehicle is decelerating and the transmission is in gear 2 the vehicle will lurch forward interfering/fighting with the normal operation of the brakes. This consistently happens when braking to a stop. The vehicle has 260 miles and I have driven it per…
when decelerating and car is in gear 2 it lurches the car forward while braking, basically fighting the attempt to slow the car down. I attribute this to aggressive downshifting, but is a safety issue because the operator then needs to compensate by pressing d…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 22V040000 SUSPENSION Fixed free of charge.
- 21V271000 SUSPENSION Fixed free of charge.
- 21V493000 STEERING Fixed free of charge.
- 21V318000 SEATS Fixed free of charge.
- 25V896000 BACK OVER PREVENTION Fixed free of charge.
- 21V341000 ENGINE Fixed free of charge.
- 23V841000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Porsche Cayenne was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Porsche Cayenne? What happened to yours?
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