2020 Porsche Cayenne
Complaints about this year name every far more often than the other years of this generation — 29% of them, about 72× the usual rate of 0.4%.
Generation 3 of the Porsche Cayenne, which began in 2019. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 194 |
|---|---|
| Median for this model | 53 |
| Involving a crash | 8 |
| Recalls | 6 |
| EPA combined | 19.5 mpg |
What the complaints were about
- over — 37.1% of this year's complaints, against 10.3% across the other years of this generation (3.6×).
- acknowledged — 12.4% of this year's complaints, against 0.5% across the other years of this generation (25.7×).
- apply — 9.3% of this year's complaints, against 0% across the other years of this generation (46.4×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- engine — 30% of complaints, 9× usual
- cost — 16% of complaints, 41× usual
- coolant — 16% of complaints, 41× usual
What owners wrote
A coolant hose located on the top of the engine developed a leak that caused the engine to overheat. It was necessary to remove several components of the engine to reach and replace the leaking hose. This repair cost over 5000 dollars with the associated labor…
"Engine temperature too high. Park vehicle and allow engine to cool". warning at 50,000 miles which the mechanic says this is a huge problem with all Porsche, Audi and VW due to water coolant changeover valve which fails and also stated that Porsche is aware a…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V271000 POWER TRAIN Fixed free of charge.
- 21V318000 SEATS Fixed free of charge.
- 19V735000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V896000 BACK OVER PREVENTION Fixed free of charge.
- 20V270000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 23V841000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Porsche Cayenne was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Porsche Cayenne? What happened to yours?
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