2019 Porsche Cayenne
This year drew an ordinary 92 complaints for a Porsche Cayenne — the model's median is 53. What they were about is the unusual part: 26.1% of them mention these, against 3.1% across the model's other years.
First year of a new generation. The Porsche Cayenne was redesigned for 2019. A first year carries problems nobody has found yet, and they are found by the people who buy it — which is worth knowing before you become one of them.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 92 |
|---|---|
| Median for this model | 53 |
| Involving a crash | 3 |
| Recalls | 8 |
| EPA combined | 20.5 mpg |
What the complaints were about
- these — 26.1% of this year's complaints, against 3.1% across the model's other years (8.4×).
- control — 23.9% of this year's complaints, against 3% across the model's other years (8×).
- almost — 30.4% of this year's complaints, against 10.6% across the model's other years (2.9×). Owners wrote it as: almost, fixed, models, assist.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THERE'S AN ELECTRICAL ISSUE WITH THE VEHICLE (it is an E-Hybrid) with ERROR MESSAGES THAT RUN IN A CONTINUOUS LOOP (ACC NOT AVAILABLE, PAS RESTRICTED, DRIVING LIGHT CONTROL ERROR, HIGH BEAM ASSIST NOT AVAILABLE, LANE KEEP ASSIST RESTRICTED). THE LOCAL DEALER H…
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BE…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V751000 SEAT BELTS Fixed free of charge.
- 19V112000 SUSPENSION Fixed free of charge.
- 19V111000 VISIBILITY Fixed free of charge.
- 19V115000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V735000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V896000 BACK OVER PREVENTION Fixed free of charge.
- 20V270000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 23V841000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Porsche Cayenne was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Porsche Cayenne? What happened to yours?
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