Model years Mercedes-Benz C-Class
2019 Mercedes-Benz C-Class
This year drew an ordinary 146 complaints for a Mercedes-Benz C-Class — the model's median is 280. What they were about is the unusual part: 23.3% of them mention needed, against 8.2% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 146 |
|---|---|
| Median for this model | 280 |
| Involving a crash | 6 |
| Recalls | 0 |
| EPA combined | 25 mpg |
What the complaints were about
- needed — 23.3% of this year's complaints, against 8.2% across the model's other years (2.8×).
- lost — 17.8% of this year's complaints, against 5.6% across the model's other years (3.2×). Owners wrote it as: lost, accelerate, myself, conditions.
- belt — 11% of this year's complaints, against 1.9% across the model's other years (5.8×). Owners wrote it as: belt, retract, proper, belts.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The contact's husband owns a 2019 Mercedes-Benz C300. The contact stated that the front driver's side and passenger's side seat belts failed to retract as designed. The vehicle was taken to the dealer, where it was determined that the seat belt assemblies need…
On both front seatbelts. After disconnecting, they both do not retract. Often they get stuck hanging below door after closing the door (both sides). I have brought the car to Mercedes Benz service dept in Mobile AL. I am told that as long as I can manually fee…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Mercedes-Benz C-Class was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Mercedes-Benz C-Class? What happened to yours?
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