Model years Mercedes-Benz C-Class
2010 Mercedes-Benz C-Class
This year drew an ordinary 476 complaints for a Mercedes-Benz C-Class — the model's median is 254. What they were about is the unusual part: 32.4% of them mention takata, against 12% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 476 |
|---|---|
| Median for this model | 254 |
| Involving a crash | 20 |
| Involving a fire | 5 |
| Recalls | 0 |
| EPA combined | 20.5 mpg |
What the complaints were about
- takata — 32.4% of this year's complaints, against 12% across the model's other years (2.7×). Owners wrote it as: takata, takata recall, parts needed.
- tail — 8% of this year's complaints, against 1.2% across the model's other years (6.7×). Owners wrote it as: tail, melted, tail light, wire.
- subframe — 8% of this year's complaints, against 1.6% across the model's other years (4.9×). Owners wrote it as: subframe, rusted, rear subframe, subframe rusted.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The rear subframe rusted out. This seems to be common for this vehicle. Mercedes should replace for free. It’s recalled in other countries.
The rear subframe rusted so bad that one of the control arms detached from frame i think this is a risky and i seen lots of those complaints in YouTube I think there should be a recall from mercedes benz of usa .
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Mercedes-Benz C-Class was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Mercedes-Benz C-Class? What happened to yours?
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