2007 Mazda CX-9
This year drew an ordinary 86 complaints for a Mazda CX-9 — the model's median is 61. What they were about is the unusual part: 26.7% of them mention wheel, against 4.1% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 86 |
|---|---|
| Median for this model | 61 |
| Involving a crash | 2 |
| Involving a fire | 1 |
| Recalls | 5 |
| EPA combined | 17.5 mpg |
What the complaints were about
- wheel — 26.7% of this year's complaints, against 4.1% across the model's other years (6.5×).
- comes — 8.1% of this year's complaints, against 2% across the model's other years (4×). Owners wrote it as: comes, over mph, compressor.
- call — 7% of this year's complaints, against 2.1% across the model's other years (3.4×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THA…
TURNING AROUND AND LOWER BALL JOINT CAME APART,WHEEL WEDGED BETWEEN FENDER AND SUSPENSION LETTING HALFSHAFT PULLOUT OF TRANSAXLE AND CAR IMMOVABLE!
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V782000 AIR BAGS Fixed free of charge.
- 17V429000 AIR BAGS Fixed free of charge.
- 17V457000 AIR BAGS Fixed free of charge.
- 15V451000 SUSPENSION Fixed free of charge.
- 09E011000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Mazda CX-9 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2007 Mazda CX-9? What happened to yours?
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