2019 Mazda CX-5
This year drew an ordinary 265 complaints for a Mazda CX-5 — the model's median is 116. What they were about is the unusual part: 38.1% of them mention head, against 3.4% across the other years of this generation.
Generation 2 of the Mazda CX-5, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 265 |
|---|---|
| Median for this model | 116 |
| Involving a crash | 7 |
| Involving a fire | 2 |
| Recalls | 2 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27 mpg |
What the complaints were about
- head — 38.1% of this year's complaints, against 3.4% across the other years of this generation (11.2×).
- cylinder — 36.6% of this year's complaints, against 3.2% across the other years of this generation (11.3×).
- cracked — 27.9% of this year's complaints, against 3.4% across the other years of this generation (8.2×). Owners wrote it as: cracked, cracked cylinder, head cracked, cracked leaking.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
I had my vehicle looked at and found a cracked cylinder head on #3 and did some research of people having the same issues. I was driving when the vehicle started smoking it turns out the oil coming out of cylinder #3 flows down the driver and passenger side be…
Cracked cylinder head with oil leaking. There were no warning from my car prior to a diagnostic test. The car has a very strong rubber burning smell and white smoke comes out from the engine part before I took my car back to the Mazda Dealer. From a quick sear…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V497000 ENGINE Fixed free of charge.
- 21V875000 FUEL SYSTEM, GASOLINE Fixed free of charge.
How this was worked out
Every year of the Mazda CX-5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Mazda CX-5? What happened to yours?
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