2014 Mazda CX-5
Complaints about this year name turn off far more often than the other years of this generation — 25% of them, about 13× the usual rate of 2%.
Generation 1 of the Mazda CX-5, which began in 2013 and ran to 2016. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 377 |
|---|---|
| Median for this model | 116 |
| Involving a crash | 7 |
| Recalls | 4 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27 mpg |
What the complaints were about
- off — 49.9% of this year's complaints, against 19.5% across the other years of this generation (2.6×).
- turn off — 33.4% of this year's complaints, against 7.5% across the other years of this generation (4.4×). Owners wrote it as: turn off, stop button, off car, turns off.
- shifter — 21% of this year's complaints, against 2.7% across the other years of this generation (7.6×). Owners wrote it as: shifter, switch, turning off, gear shifter.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- off — 50% of complaints, 3× usual
- button — 21% of complaints, 10× usual
- park — 27% of complaints, 5× usual
What owners wrote
The engine will not turn off when pressing the start/stop button while the transmission shifter is in park.
The electrical component of the car does not turn off when the vehicle is in park and the push button disengaged. Drains battery and leaves me stranded. Can’t lock doors to prevent unwanted entry once this happens as everything is battery powered.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V644000 STRUCTURE Fixed free of charge.
- 16V064000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 16V203000 STEERING Fixed free of charge.
- 16E002000 VISIBILITY Fixed free of charge.
How this was worked out
Every year of the Mazda CX-5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Mazda CX-5? What happened to yours?
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