Model years › Lincoln Navigator

2019 Lincoln Navigator

Complaints about this year name seat belt far more often than the model's other years — 14% of them, about 36× the usual rate of 0.4%.

NHTSA opened a defect investigation into this model year.

What the complaints were about

• seatbelt — 11% of this year's complaints, against 0% across the model's other years (55.1×). Owners wrote it as: seatbelt, row, side second, second row.
• camera — 10.2% of this year's complaints, against 0% across the model's other years (50.8×). Owners wrote it as: camera, manner, address, timely.
• transmission — 20.3% of this year's complaints, against 5.8% across the model's other years (3.5×).

Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.

Also unusual this year

• sound — 15% of complaints, 18× usual
• cam — 12% of complaints, 30× usual
• local dealer — 10% of complaints, 25× usual

What owners wrote

while driving at an undisclosed speed, the front driver’s side seat belt retractor pretensioner deployed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall…

I was driving my car about 30 miles an hour when my driver’s side seat belt suddenly locked down on me painfully. Also when that happened it sounded like a gunshot went off and it smelled like smoke. I did not hit anything or apply my brakes suddenly to cause…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 19V076000 ELECTRICAL SYSTEM Fixed free of charge.
• 19V773000 SUSPENSION Fixed free of charge.
• 23V420000 EQUIPMENT Fixed free of charge.
• 23V598000 BACK OVER PREVENTION Fixed free of charge.
• 24V099000 SEAT BELTS Fixed free of charge.
• 24V852000 EQUIPMENT Fixed free of charge.
• 25V197000 SEAT BELTS Fixed free of charge.
• 26V344000 SEAT BELTS Fixed free of charge.

Showing 8 of 10. The rest are on NHTSA's site.

Own a 2019 Lincoln Navigator? What happened to yours?

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How this was worked out

Every year of the Lincoln Navigator was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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