2010 Lincoln MKZ
This year drew an ordinary 169 complaints for a Lincoln MKZ — the model's median is 210. What they were about is the unusual part: 29% of them mention tool, against 8.8% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 169 |
|---|---|
| Median for this model | 210 |
| Involving a crash | 14 |
| Recalls | 9 |
| EPA combined | 20 mpg |
What the complaints were about
- tool — 29% of this year's complaints, against 8.8% across the model's other years (3.3×). Owners wrote it as: tool, confirms, vin tool, tool confirms.
- safety recall — 8.9% of this year's complaints, against 3% across the model's other years (3×). Owners wrote it as: safety recall, quarter.
- contact called — 8.9% of this year's complaints, against 3.3% across the model's other years (2.7×). Owners wrote it as: contact called, called local.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED JIM BASS FORD AT (325) 949-4621 (LOCATED AT 4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901) AND WAS INFORM…
NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASTRO LINCOLN, 6…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V001000 AIR BAGS Fixed free of charge.
- 21V158000 AIR BAGS Fixed free of charge.
- 21E013000 AIR BAGS Fixed free of charge.
- 21V081000 AIR BAGS Fixed free of charge.
- 18V775000 AIR BAGS Fixed free of charge.
- 19V904000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 18V046000 AIR BAGS Fixed free of charge.
- 16V384000 AIR BAGS Fixed free of charge.
Showing 8 of 9. The rest are on NHTSA's site.
How this was worked out
Every year of the Lincoln MKZ was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Lincoln MKZ? What happened to yours?
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