2017 Lincoln MKX
This year drew an ordinary 52 complaints for a Lincoln MKX — the model's median is 111. What they were about is the unusual part: 25% of them mention local, against 6.5% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 52 |
|---|---|
| Median for this model | 111 |
| Recalls | 5 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19.5 mpg |
What the complaints were about
- local — 25% of this year's complaints, against 6.5% across the model's other years (3.8×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Brake line failure. Had local repair shop repair brakes and realign, because I had to jump a curb at 40mph to avoid collision. Ford refuses (thru nonresponsive) to pay damages. Recall repaired weeks later by plate valley ford of Kearney NE.
WHILE DRIVING AT 55 MPH, THE SUN ROOF CRACKED WITHOUT IMPACT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE [VIN] WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V469000 SERVICE BRAKES Fixed free of charge.
- 19V809000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V414000 SEATS Fixed free of charge.
- 17V123000 AIR BAGS Fixed free of charge.
- 25V544000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Lincoln MKX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Lincoln MKX? What happened to yours?
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