2009 Lincoln MKX
This year drew an ordinary 65 complaints for a Lincoln MKX — the model's median is 111. What they were about is the unusual part: 38.5% of them mention takata recall, against 0.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 65 |
|---|---|
| Median for this model | 111 |
| Recalls | 7 |
| EPA combined | 18.5 mpg |
What the complaints were about
- takata recall — 38.5% of this year's complaints, against 0.3% across the model's other years (125.4×).
- air bags — 33.8% of this year's complaints, against 0.7% across the model's other years (50.4×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER (COURTESY FORD, 5042, 1636 DOGWOOD DR SE, CONYERS, GA 30013, 1-(877) 289-7905) WAS UNABLE TO PROVIDE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME FOR NHTSA C…
TAKATA RECALL STILL HAS NO REMEDY FROM LINCOLN AFTER A YEAR OF WAITING. PLEASE FORCE THEM TO BE RESPONSIVE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V158000 AIR BAGS Fixed free of charge.
- 21V081000 AIR BAGS Fixed free of charge.
- 21E013000 AIR BAGS Fixed free of charge.
- 16V384000 AIR BAGS Fixed free of charge.
- 18V046000 AIR BAGS Fixed free of charge.
- 17V024000 AIR BAGS Fixed free of charge.
- 15V712000 FUEL SYSTEM, GASOLINE Fixed free of charge.
How this was worked out
Every year of the Lincoln MKX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2009 Lincoln MKX? What happened to yours?
Loading comments…