2023 Jeep Compass
This year drew an ordinary 45 complaints for a Jeep Compass — the model's median is 172. What they were about is the unusual part: 17.8% of them mention stated driving, against 5.7% across the other years of this generation.
Generation 2 of the Jeep Compass, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 45 |
|---|---|
| Median for this model | 172 |
| Involving a crash | 2 |
| Recalls | 2 |
| EPA combined | 27 mpg |
What the complaints were about
- stated driving — 17.8% of this year's complaints, against 5.7% across the other years of this generation (3.1×).
- illuminated — 20% of this year's complaints, against 7.9% across the other years of this generation (2.5×).
- software — 13.3% of this year's complaints, against 3.9% across the other years of this generation (3.4×). Owners wrote it as: software, update.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
on several occasions while driving at various speeds, the display screen illuminated randomly and flashed a bright white screen. Additionally, the forward collision warning did not alert when pedestrians were near the vehicle. The vehicle was taken to a dealer…
while driving 65 MPH, the "Check Electronic Throttle" message was displayed. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The contact stated that during the initial failure, th…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 23V576000 ELECTRICAL SYSTEM Fixed free of charge.
- 24V436000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Jeep Compass was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2023 Jeep Compass? What happened to yours?
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