2012 Jeep Compass
This year drew an ordinary 184 complaints for a Jeep Compass — the model's median is 137. What they were about is the unusual part: 16.3% of them mention fuel, against 3.6% across the other years of this generation.
Generation 1 of the Jeep Compass, which began in 2007 and ran to 2016. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 184 |
|---|---|
| Median for this model | 137 |
| Involving a crash | 3 |
| Involving a fire | 5 |
| Recalls | 4 |
| EPA combined | 24 mpg |
What the complaints were about
- fuel — 16.3% of this year's complaints, against 3.6% across the other years of this generation (4.5×).
- gasoline — 9.8% of this year's complaints, against 1.6% across the other years of this generation (6.3×). Owners wrote it as: gasoline, fuel system, system gasoline, vehicle being.
- belts — 7.6% of this year's complaints, against 1.8% across the other years of this generation (4.3×). Owners wrote it as: belts, seat belts, belts air, bags however.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V12000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE [VIN] WAS SENDING ONLY ONE REMEDY PART AT A TIM…
NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) IN JUNE 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO SET UP AN APPOINTMENT BUT THE DEALER STATED THAT THEY WERE ONLY REPAIRING ONE VEHICLE PER WEEK. THE CONTACT STATED THAT T…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V668000 SEAT BELTS Fixed free of charge.
- 13V120000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 12V142000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 13V233000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Jeep Compass was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Jeep Compass? What happened to yours?
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