2012 Infiniti QX56
This year drew an ordinary 59 complaints for a Infiniti QX56 — the model's median is 32. What they were about is the unusual part: 33.9% of them mention chain, against 0% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 59 |
|---|---|
| Median for this model | 32 |
| Involving a crash | 1 |
| Recalls | 3 |
| EPA combined | 16 mpg |
What the complaints were about
- chain — 33.9% of this year's complaints, against 0% across the model's other years (169.5×).
- pump — 30.5% of this year's complaints, against 11.3% across the model's other years (2.7×). Owners wrote it as: pump, independent, independent mechanic, fuel pump.
- spoke — 6.8% of this year's complaints, against 0% across the model's other years (33.9×). Owners wrote it as: spoke, paint, peeling, cooperate.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE PAINT ON MY 2012 QX 56 INFINITI IS PEELING REALLY BAD. I'VE SPOKE WITH SOMEONE AT THE COOPERATE LEVEL AND WAS TOLD THEIR WAS A RECALL ON THEM. THE DEALERSHIP WAS SUPPOSE TO REPAINT THE WHOLE VEHICLE, BUT I WAS NEVER CONTACTED. WHEN I SPOKE TO THE ASSOCIATE…
while driving at high speeds, the vehicle shook and then lost motive power. The vehicle was towed to the dealer and diagnosed with fuel pump failure. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle was then towed to an ind…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V188000 AIR BAGS Fixed free of charge.
- 14V683000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 26V455000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Infiniti QX56 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Infiniti QX56? What happened to yours?
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