2010 Hyundai Veracruz
This year drew an ordinary 89 complaints for a Hyundai Veracruz — the model's median is 106. What they were about is the unusual part: 6.7% of them mention husband, against 0.2% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 89 |
|---|---|
| Median for this model | 106 |
| Involving a crash | 1 |
| Involving a fire | 5 |
| Recalls | 5 |
| EPA combined | 18.5 mpg |
What the complaints were about
- husband — 6.7% of this year's complaints, against 0.2% across the model's other years (31×).
- inspected — 10.1% of this year's complaints, against 3% across the model's other years (3.4×). Owners wrote it as: inspected, perform, residence contact, perform recall.
- completed — 10.1% of this year's complaints, against 3.3% across the model's other years (3.1×). Owners wrote it as: completed, speak, service manager, switch recall.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO STOP LAMP SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE NEAREST DEALER WAS 50 MILES AWAY. THE CONSUMER REQUESTED TO HAVE A KIA DEALERSHIP, PERFORM THE RECALL, WHICH WAS ONLY 8 MILES FROM HIS HOME. HOWEV…
MY WAS HUSBAND WAS DROPPING ME OFF AT WORK DRIVING BACK HOME WHICH IS LESS THAN 5MINUTES FROM MY JOB ON A STREET THERE WAS A LOUD POP AND THE DRIVER ON THE SIDE WAS YELLING THE CAR WAS ON FIRE HE PULLED OVER TOOK MY SWEATER OUT OF THE VEHICLE AND PUT THE FIRE…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V705000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 14V415000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 11E041000 EQUIPMENT Fixed free of charge.
- 13V113000 EXTERIOR LIGHTING Fixed free of charge.
- 23V651000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Hyundai Veracruz was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Hyundai Veracruz? What happened to yours?
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