Model years › Hyundai Sonata Hybrid

2017 Hyundai Sonata Hybrid

Complaints about this year name hev far more often than the model's other years — 15% of them, about 38× the usual rate of 0.4%.

NHTSA opened a defect investigation into this model year.

What the complaints were about

• later — 20.3% of this year's complaints, against 6.3% across the model's other years (3.2×).
• last — 19% of this year's complaints, against 7.1% across the model's other years (2.7×). Owners wrote it as: last, appointment, involved, fault code.
• motor — 15.2% of this year's complaints, against 5.8% across the model's other years (2.6×). Owners wrote it as: motor, say, bearing failure, functional.

Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.

Also unusual this year

• illuminated vehicle — 15% of complaints, 38× usual
• off engine — 14% of complaints, 35× usual
• later — 20% of complaints, 9× usual

What owners wrote

2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.

Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 21V749000 EXTERIOR LIGHTING Fixed free of charge.
• 21V727000 ENGINE Fixed free of charge.
• 21V619000 LATCHES/LOCKS/LINKAGES Fixed free of charge.

Own a 2017 Hyundai Sonata Hybrid? What happened to yours?

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How this was worked out

Every year of the Hyundai Sonata Hybrid was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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