2015 Hyundai Genesis
This year drew an ordinary 305 complaints for a Hyundai Genesis — the model's median is 144. What they were about is the unusual part: 7.2% of them mention outside, against 1.6% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 305 |
|---|---|
| Median for this model | 144 |
| Involving a crash | 10 |
| Involving a fire | 5 |
| Recalls | 6 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19 mpg |
What the complaints were about
- outside — 7.2% of this year's complaints, against 1.6% across the model's other years (4.4×). Owners wrote it as: outside, passenger door, open door, door open.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Rear passenger door lock inoperable. Not able to open door from inside or outside. Safety issue, vehicle accommodates two child car seats in the rear. Component failure, should be a recall.Safety issue.
Rear passenger door failed to open from outside or inside vehicle. Possible door actuator or module. Two car seats with babies inside vehicle,couldn’t open door. Very dangerous in case of emergency. Vehicle has only 54000 miles, with extended warranty, dealer…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V575000 ELECTRICAL SYSTEM Fixed free of charge.
- 17V359000 PARKING BRAKE Fixed free of charge.
- 15V864000 TIRES Fixed free of charge.
- 15V097000 ELECTRICAL SYSTEM Fixed free of charge.
- 21V160000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 24V107000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Hyundai Genesis was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2015 Hyundai Genesis? What happened to yours?
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