2012 Hyundai Genesis
This year drew an ordinary 269 complaints for a Hyundai Genesis — the model's median is 144. What they were about is the unusual part: 10.8% of them mention genesis driving, against 3.7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 269 |
|---|---|
| Median for this model | 144 |
| Involving a crash | 8 |
| Involving a fire | 1 |
| Recalls | 2 |
| EPA combined | 19.5 mpg |
What the complaints were about
- genesis driving — 10.8% of this year's complaints, against 3.7% across the model's other years (2.9×). Owners wrote it as: genesis driving, driving various, speeds vehicle.
- restart — 8.2% of this year's complaints, against 2.8% across the model's other years (2.9×). Owners wrote it as: restart, contact able, restart vehicle.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE IN PARK, AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN…
WHILE THE VEHICLE WAS AT A STOP LIGHT, IT STALLED AND RESTARTED AFTER A FEW MINUTES. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS WERE FLASHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE [VIN] AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 87,284…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V117000 VISIBILITY Fixed free of charge.
- 13V489000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Hyundai Genesis was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Hyundai Genesis? What happened to yours?
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