2013 Hyundai Azera
Complaints about this year name service brakes far more often than the model's other years — 13% of them, about 33× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 112 |
|---|---|
| Median for this model | 26 |
| Involving a crash | 3 |
| Involving a fire | 6 |
| Recalls | 2 |
| EPA combined | 23 mpg |
What the complaints were about
- sound — 25.9% of this year's complaints, against 6.9% across the model's other years (3.7×). Owners wrote it as: sound, opened, nearest, strange.
- started — 24.1% of this year's complaints, against 7.2% across the model's other years (3.3×).
- pulled — 20.5% of this year's complaints, against 7.6% across the model's other years (2.7×). Owners wrote it as: pulled, engines, parking lot, called hyundai.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- brakes hydraulic — 13% of complaints, 33× usual
- amount time — 12% of complaints, 29× usual
- time recall — 12% of complaints, 29× usual
What owners wrote
notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu…
while driving at an undisclosed speed, he heard an abnormal buzzing sound coming from the engine compartment. Upon turning off the vehicle, the contact observed that the buzzing sound continued, prompting him to disconnect the battery, after which the sound ce…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 13V264000 AIR BAGS
- 23V651000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
How this was worked out
Every year of the Hyundai Azera was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Hyundai Azera? What happened to yours?
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