2014 Honda Pilot
This year drew an ordinary 116 complaints for a Honda Pilot — the model's median is 211. What they were about is the unusual part: 13.8% of them mention opened, against 4.6% across the other years of this generation.
Generation 2 of the Honda Pilot, which began in 2009 and ran to 2015. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 116 |
|---|---|
| Median for this model | 211 |
| Involving a crash | 8 |
| Recalls | 3 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- opened — 13.8% of this year's complaints, against 4.6% across the other years of this generation (3×). Owners wrote it as: opened, local honda, specific, occupants.
- further — 6.9% of this year's complaints, against 2.6% across the other years of this generation (2.7×). Owners wrote it as: further, airbag system.
- head — 6% of this year's complaints, against 2.2% across the other years of this generation (2.7×). Owners wrote it as: head, continuing, worried.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE HEAD GASKET ON MY 2014 HONDA PILOT BLEW WITH ONLY 23,000 MILES ON THE VEHICLE. NO WARNING LIGHTS APPEARED AND I AM WORRIED ABOUT A SAFETY ISSUE DESPITE THE REPAIRS BEING COVERED UNDER WARRANTY. I GOT THE VEHICLE BRAND NEW AND SERVICE RECORDS ARE MAINTAINED…
NO DEPLOYMENT OF AIRBAG UPON HEAD-ON COLLISION. FITCHBURG MASS.POLICE CRASH REPORT # 16-1706-AC. DRIVER CAME INTO MY LANE OF TRAFFIC AND STRUCK FRONT END OF MY VEHICLE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V661000 AIR BAGS Fixed free of charge.
- 19V502000 AIR BAGS Fixed free of charge.
- 19V378000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Honda Pilot was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 Honda Pilot? What happened to yours?
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