2021 Honda Passport
This year drew an ordinary 133 complaints for a Honda Passport — the model's median is 52. What they were about is the unusual part: 9.8% of them mention safety issue, against 3.1% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 133 |
|---|---|
| Median for this model | 52 |
| Involving a crash | 10 |
| Recalls | 7 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21.5 mpg |
What the complaints were about
- safety issue — 9.8% of this year's complaints, against 3.1% across the model's other years (3.2×). Owners wrote it as: safety issue, two weeks, weeks ago, correct safety.
- serious — 9% of this year's complaints, against 3.5% across the model's other years (2.6×). Owners wrote it as: serious, type, these incidents.
- button — 6% of this year's complaints, against 1.4% across the model's other years (4.2×). Owners wrote it as: button, visibility however, failure referred, referred contact.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Vehicle started having issues with steering wheel shaking under braking at 10k miles. It started getting worse and at15k miles dealer diagnosed warped rotors . Dealer stated that brakes are not under warranty as this is wear and tear item. Dealer resurface rot…
SUV randomly unable to shift out of Park. Push-button electronic shifter rendered useless. Car cannot be manually put into NEUTRAL for towing because Honda does not provide its customers with the tool. They apparently will sell it to you for $200+ dollars if t…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 23V174000 VISIBILITY Fixed free of charge.
- 23V431000 BACK OVER PREVENTION Fixed free of charge.
- 23V458000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 24V064000 AIR BAGS Fixed free of charge.
- 23V858000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 26V332000 AIR BAGS Fixed free of charge.
- 26V365000 STRUCTURE Fixed free of charge.
How this was worked out
Every year of the Honda Passport was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Honda Passport? What happened to yours?
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