2020 Honda Passport
This year drew an ordinary 93 complaints for a Honda Passport — the model's median is 52. What they were about is the unusual part: 15.1% of them mention popping, against 2.7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 93 |
|---|---|
| Median for this model | 52 |
| Involving a crash | 1 |
| Recalls | 10 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21.5 mpg |
What the complaints were about
- popping — 15.1% of this year's complaints, against 2.7% across the model's other years (5.5×). Owners wrote it as: popping, infotainment, infotainment system, cracking.
- fire — 10.8% of this year's complaints, against 1.9% across the model's other years (5.8×). Owners wrote it as: fire, plastic, object, blvd.
- concerned — 7.5% of this year's complaints, against 1.5% across the model's other years (5×). Owners wrote it as: concerned, determine.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
STATIC, CRACKING, POPPING, AND LOSS OF INFOTAINMENT CENTER, EVEN WHEN VEHICLE IS TURNED OFF.
SHORT IN THE ELECTRICAL SYSTEM CAUSES CRACKLING/POPPING TO COME OUT OF INFOTAINMENT SPEAKERS. INFOTAINMENT SYSTEM CAN BE SET TO OFF AND PROBLEM WILL STILL PERSIST. THE CRACKLING AND POPPING CAN HAPPEN RANDOMLY AND TO VARIOUS LOUDNESS LEVELS. UNDER ABRUPT BRAKI…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V440000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V439000 BACK OVER PREVENTION Fixed free of charge.
- 20V067000 EQUIPMENT Fixed free of charge.
- 21V165000 TIRES Fixed free of charge.
- 23V174000 VISIBILITY Fixed free of charge.
- 23V431000 BACK OVER PREVENTION Fixed free of charge.
- 23V858000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 24V064000 AIR BAGS Fixed free of charge.
Showing 8 of 10. The rest are on NHTSA's site.
How this was worked out
Every year of the Honda Passport was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Honda Passport? What happened to yours?
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