2019 Honda Passport
Complaints about this year name fuel system far more often than the model's other years — 8% of them, about 20× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 272 |
|---|---|
| Median for this model | 52 |
| Involving a crash | 7 |
| Recalls | 10 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21.5 mpg |
What the complaints were about
- motion — 6.3% of this year's complaints, against 0% across the model's other years (31.3×).
- infotainment — 12.5% of this year's complaints, against 4.9% across the model's other years (2.5×). Owners wrote it as: infotainment, infotainment system, audio, speedometer.
- gasoline — 9.6% of this year's complaints, against 2.4% across the model's other years (4×). Owners wrote it as: gasoline, fuel system, system gasoline, gasoline however.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- system gasoline — 8% of complaints, 20× usual
- fuel — 14% of complaints, 4× usual
- gasoline however — 7% of complaints, 17× usual
What owners wrote
notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was m…
INFOTAINMENT DISPLAYED 'NETWORK CONNECTION LOST.' SYSTEM AND DASHBOARD DIGITAL CONSOLE REBOOTED WHILE DRIVING. THIS INCLUDES SPEEDOMETER, NAVIGATION, AND FUEL GAUGE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V439000 BACK OVER PREVENTION Fixed free of charge.
- 20V440000 ELECTRICAL SYSTEM Fixed free of charge.
- 21V932000 STRUCTURE Fixed free of charge.
- 21V165000 TIRES Fixed free of charge.
- 21V215000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 19V784000 STRUCTURE Fixed free of charge.
- 23V431000 BACK OVER PREVENTION Fixed free of charge.
- 23V858000 FUEL SYSTEM, GASOLINE Fixed free of charge.
Showing 8 of 10. The rest are on NHTSA's site.
How this was worked out
Every year of the Honda Passport was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Honda Passport? What happened to yours?
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