2013 GMC Yukon XL
This year drew an ordinary 360 complaints for a GMC Yukon XL — the model's median is 151. What they were about is the unusual part: 38.9% of them mention cracked, against 0.7% across the model's other years.
| Complaints filed | 360 |
|---|---|
| Median for this model | 151 |
| Involving a crash | 10 |
| Recalls | 4 |
What the complaints were about
- cracked — 38.9% of this year's complaints, against 0.7% across the model's other years (58.7×).
- airbag — 36.7% of this year's complaints, against 1.2% across the model's other years (30.4×).
- dashboard — 42.8% of this year's complaints, against 3.6% across the model's other years (11.7×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
DASHBOARD CRACKED BY FRONT PASSENGER AIRBAG. SPONTANEOUS CRACK WITH NO EXTERNAL CAUSE. IT WAS NOT A HOT DAY. STATIONARY VEHICLE.
DASHBOARD HAS CRACKED IN 2 LOCATIONS, ONE LOCATION IS WHERE THE AIRBAG IS IN THE DASH. IF AIRBAG DEPLOYED THE DASHBOARD WILL EXPLODE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V054000 AIR BAGS Fixed free of charge.
- 21V053000 AIR BAGS Fixed free of charge.
- 13V001000 STEERING Fixed free of charge.
- 14V614000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the GMC Yukon XL was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 GMC Yukon XL? What happened to yours?
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