2014 GMC Yukon XL 1500
This year drew an ordinary 154 complaints for a GMC Yukon XL 1500 — the model's median is 175. What they were about is the unusual part: 27.3% of them mention cracked, against 2.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 154 |
|---|---|
| Median for this model | 175 |
| Involving a crash | 10 |
| Involving a fire | 2 |
| Recalls | 0 |
| NHTSA crash rating | 4/5 |
What the complaints were about
- cracked — 27.3% of this year's complaints, against 2.3% across the model's other years (11.7×). Owners wrote it as: cracked, dash cracked, places, cracked multiple.
- airbag — 29.9% of this year's complaints, against 9.6% across the model's other years (3.1×). Owners wrote it as: airbag, crack, passenger airbag, near.
- dashboard — 31.2% of this year's complaints, against 11.5% across the model's other years (2.7×). Owners wrote it as: dashboard, dashboard cracked, cracked dashboard, above steering.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE DASHBOARD CRACKED NEXT TO THE PASSENGER AIRBAG AND ON TOP OF THE INSTRUMENT CLUSTER.
DASHBOARD HAS TWO CRACKS. ONE IS BY THE PASSENGER AIRBAG AND THE OTHER IS ABOVE THE STEERING COLUMN. THE ONE ABOVE THE STEERING COLUMN IS BECOMING WORSE AS TIME PROGRESSES. THE VEHICLE WAS NOT IN MOTION WHEN I NOTICED THE CRACKS.
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the GMC Yukon XL 1500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2014 GMC Yukon XL 1500? What happened to yours?
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