2011 GMC Yukon XL 1500
Complaints about this year name dashboard far more often than the model's other years — 40% of them, about 100× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 393 |
|---|---|
| Median for this model | 154 |
| Involving a crash | 3 |
| Involving a fire | 4 |
| Recalls | 2 |
| EPA combined | 16.5 mpg |
What the complaints were about
- airbag — 34.9% of this year's complaints, against 0.7% across the model's other years (50.9×).
- dashboard — 39.9% of this year's complaints, against 3.8% across the model's other years (10.4×).
- cracked — 33.3% of this year's complaints, against 1.9% across the model's other years (17.3×). Owners wrote it as: cracked, dashboard cracked, dash cracked, cracked dash.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- airbag — 35% of complaints, 87× usual
- cracked — 33% of complaints, 83× usual
- crack — 26% of complaints, 49× usual
What owners wrote
CRACKED DASHBOARD THAT MAY IMPACT AIRBAGS. THIS POSES A COMMUNITY HAZARD TO THOSE DRIVING.
"TAKATA RECALL" DASHBOARD IS CRACKED NEAR PASSENGER SIDE AIRBAG AND OVER THE THE STEERING WHEEL.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 11V339000 STEERING
- 11V007000 SUSPENSION Fixed free of charge.
How this was worked out
Every year of the GMC Yukon XL 1500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2011 GMC Yukon XL 1500? What happened to yours?
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