Model years Ford Transit Connect
2019 Ford Transit Connect
This year drew an ordinary 51 complaints for a Ford Transit Connect — the model's median is 28. What they were about is the unusual part: 49% of them mention transmission, against 7.7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 51 |
|---|---|
| Median for this model | 28 |
| Involving a crash | 2 |
| Recalls | 8 |
| EPA combined | 22 mpg |
What the complaints were about
- transmission — 49% of this year's complaints, against 7.7% across the model's other years (6.4×).
- brake — 29.4% of this year's complaints, against 7.6% across the model's other years (3.9×).
- warranty — 19.6% of this year's complaints, against 2.4% across the model's other years (8.3×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Transmission locks up on road, bringing van to a stop. At 80,000 miles the transmission went out. Ford replaced whole transmission with extended warranty. At 149,000 miles transmission went out again. Same thing, Planitary gear broke, silonoid for shifting had…
while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was no…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V791000 AIR BAGS Fixed free of charge.
- 20V636000 ENGINE AND ENGINE COOLING Fixed free of charge.
- 20V550000 POWER TRAIN Fixed free of charge.
- 21V376000 POWER TRAIN Fixed free of charge.
- 22V413000 POWER TRAIN Fixed free of charge.
- 24V294000 VISIBILITY Fixed free of charge.
- 25V196000 POWER TRAIN Fixed free of charge.
- 25V442000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Ford Transit Connect was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Ford Transit Connect? What happened to yours?
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