Model years Ford Transit Connect
2016 Ford Transit Connect
Complaints about this year name roof far more often than the model's other years — 11% of them, about 26× the usual rate of 0.4%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 104 |
|---|---|
| Median for this model | 28 |
| Involving a crash | 1 |
| Involving a fire | 1 |
| Recalls | 10 |
| NHTSA crash rating | 5/5 |
What the complaints were about
- determined — 17.3% of this year's complaints, against 5.5% across the model's other years (3.1×). Owners wrote it as: determined, directly, cause failure, initially.
- used — 12.5% of this year's complaints, against 3.9% across the model's other years (3.2×). Owners wrote it as: used, get off, cylinder, outside vehicle.
- electronic — 9.6% of this year's complaints, against 2.4% across the model's other years (4.1×). Owners wrote it as: electronic, braking system.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- independent mechanic — 11% of complaints, 26× usual
- where — 22% of complaints, 4× usual
- dealer where — 10% of complaints, 24× usual
What owners wrote
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE [VIN] WAS MADE AWARE OF THE FAILURE. THE FAILUR…
WHILE DRIVING 75 MPH, THE PANORAMIC SUNROOF DETACHED WITHOUT WARNING OR IMPACT. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO BOB MOORE FORD LOCATED AT (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149, (405) 708-6489) WHERE IT WAS DIAGNOSED THAT TH…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V305000 SEAT BELTS Fixed free of charge.
- 20V331000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 20V260000 VISIBILITY Fixed free of charge.
- 21V376000 POWER TRAIN Fixed free of charge.
- 16V482000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 16V643000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 22V192000 VISIBILITY Fixed free of charge.
- 22V413000 POWER TRAIN Fixed free of charge.
Showing 8 of 10. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford Transit Connect was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Ford Transit Connect? What happened to yours?
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