2015 Ford Taurus
This year drew an ordinary 263 complaints for a Ford Taurus — the model's median is 175. What they were about is the unusual part: 22.1% of them mention fuel, against 2.7% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 263 |
|---|---|
| Median for this model | 175 |
| Involving a crash | 12 |
| Involving a fire | 1 |
| Recalls | 6 |
| NHTSA crash rating | 5/5 |
| EPA combined | 22 mpg |
What the complaints were about
- fuel — 22.1% of this year's complaints, against 2.7% across the model's other years (8.2×).
- message — 8% of this year's complaints, against 2.7% across the model's other years (3×).
- fault — 7.6% of this year's complaints, against 2.8% across the model's other years (2.7×). Owners wrote it as: fault, steering fault, fault service, service now.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
48,217MI. I HAVE HAD SEVERAL OCCASIONS, WHILE DRIVING, WHERE THE POWER ASSISTED STEERING HAS STOPPED WORKING CAUSING DIFFICULT STEERING AS WELL AS A "STEERING FAULT SERVICE NOW" MESSAGE ON MY INSTRUMENT CLUSTER. FORD HAS RECALLED SEVERAL VEHICLES FOR THIS SAME…
ONE DAY I WAS DRIVING DOWN THE ROAD TO WORK AND MY LIGHTS STARTED BLINKING ON AND OFF SAYING STEERING FAULT SERVICE NOW. I LITERALLY JUST GOT THE VEHICLE IN APRIL OF 2020 AND THIS ALL STARTED IN JUNE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V621000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 15V605000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 15V464000 PARKING BRAKE Fixed free of charge.
- 20V072000 SUSPENSION Fixed free of charge.
- 20V692000 POWER TRAIN Fixed free of charge.
- 25V695000 BACK OVER PREVENTION Fixed free of charge.
How this was worked out
Every year of the Ford Taurus was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2015 Ford Taurus? What happened to yours?
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