2020 Ford F-150
This year drew an ordinary 2,553 complaints for a Ford F-150 — the model's median is 3,077. What they were about is the unusual part: 11% of them mention camera, against 2.8% across the other years of this generation.
Last year of its generation. This Ford F-150 ran from 2015 to 2020, so it had the whole run for its faults to be found and fixed. Last years are usually the most sorted of a generation.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 2,553 |
|---|---|
| Median for this model | 3,077 |
| Involving a crash | 85 |
| Involving a fire | 15 |
| Recalls | 11 |
| EPA combined | 19.5 mpg |
What the complaints were about
- camera — 11% of this year's complaints, against 2.8% across the other years of this generation (3.9×). Owners wrote it as: camera, backup, backup camera, image.
- visibility — 6.1% of this year's complaints, against 1.3% across the other years of this generation (4.8×). Owners wrote it as: visibility, disconnect, visibility however.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the dis…
while the vehicle was in reverse(R), the back over prevention camera displayed a fuzzy, distorted image, which caused a visibility hazard for the driver. The vehicle was taken to the local dealer where three different error codes showed a defect with the backu…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V903000 TIRES Fixed free of charge.
- 20V097000 EXTERIOR LIGHTING Fixed free of charge.
- 19V805000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V575000 BACK OVER PREVENTION Fixed free of charge.
- 20V467000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V197000 POWER TRAIN Fixed free of charge.
- 19V633000 SEATS Fixed free of charge.
- 22V250000 VISIBILITY Fixed free of charge.
Showing 8 of 11. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford F-150 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Ford F-150? What happened to yours?
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