2021 Ford Expedition
This year drew an ordinary 227 complaints for a Ford Expedition — the model's median is 118. What they were about is the unusual part: 6.2% of them mention shifts, against 2.1% across the other years of this generation.
Generation 2 of the Ford Expedition, which began in 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 227 |
|---|---|
| Median for this model | 118 |
| Involving a crash | 3 |
| Involving a fire | 4 |
| Recalls | 12 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19 mpg |
What the complaints were about
- shifts — 6.2% of this year's complaints, against 2.1% across the other years of this generation (2.9×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Unknown, it appears to be a Transmission issue the vehicle shifts hard, loses power while driving, and delayed acceleration.
The transmission shifts erratic and will sometimes just kick out of gear. The car was taken to ford for repair and they flashed the transmission but, it did not repair it.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V805000 AIR BAGS Fixed free of charge.
- 22V250000 VISIBILITY Fixed free of charge.
- 22V346000 ENGINE Fixed free of charge.
- 23V420000 EQUIPMENT Fixed free of charge.
- 24V852000 EQUIPMENT Fixed free of charge.
- 25V048000 BACK OVER PREVENTION Fixed free of charge.
- 25V442000 BACK OVER PREVENTION Fixed free of charge.
- 25V729000 VISIBILITY Fixed free of charge.
Showing 8 of 12. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford Expedition was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2021 Ford Expedition? What happened to yours?
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