2019 Ford Expedition
Complaints about this year name cam far more often than the other years of this generation — 20% of them, about 51× the usual rate of 0.4%.
Generation 2 of the Ford Expedition, which began in 2018. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 475 |
|---|---|
| Median for this model | 118 |
| Involving a crash | 7 |
| Involving a fire | 3 |
| Recalls | 11 |
| NHTSA crash rating | 5/5 |
| EPA combined | 19.5 mpg |
What the complaints were about
- cam — 31.6% of this year's complaints, against 11.9% across the other years of this generation (2.7×). Owners wrote it as: cam, phasers, cam phasers, rattling.
- seat — 14.3% of this year's complaints, against 3.6% across the other years of this generation (4×).
- cold — 6.7% of this year's complaints, against 1.7% across the other years of this generation (4.1×). Owners wrote it as: cold, rattling noise.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- transmission — 32% of complaints, 3× usual
- cam phasers — 12% of complaints, 31× usual
- gear — 16% of complaints, 11× usual
What owners wrote
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will stop accelerating in the middle of the road, or when accelerating from a stopped position. The RPMs will rise but the vehicle stops having power a…
Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed “cam phaser” repairs exceeding $3400. A vehicle this new should not need these repairs. There’s 1000s of complaints online and it’s sick a…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V263000 POWER TRAIN Fixed free of charge.
- 19V633000 SEATS Fixed free of charge.
- 19V773000 SUSPENSION Fixed free of charge.
- 23V420000 EQUIPMENT Fixed free of charge.
- 24V099000 SEAT BELTS Fixed free of charge.
- 24V852000 EQUIPMENT Fixed free of charge.
- 25V197000 SEAT BELTS Fixed free of charge.
- 25V886000 ELECTRICAL SYSTEM Fixed free of charge.
Showing 8 of 11. The rest are on NHTSA's site.
How this was worked out
Every year of the Ford Expedition was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Ford Expedition? What happened to yours?
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