2013 Ford Expedition
This year drew an ordinary 92 complaints for a Ford Expedition — the model's median is 146. What they were about is the unusual part: 32.6% of them mention known, against 10.3% across the other years of this generation.
Generation 1 of the Ford Expedition, which began in 2007 and ran to 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 92 |
|---|---|
| Median for this model | 146 |
| Involving a crash | 3 |
| Involving a fire | 3 |
| Recalls | 0 |
| NHTSA crash rating | 4/5 |
| EPA combined | 15.5 mpg |
What the complaints were about
- known — 32.6% of this year's complaints, against 10.3% across the other years of this generation (3.2×). Owners wrote it as: known, nor, reports, state.
- transmission — 27.2% of this year's complaints, against 7% across the other years of this generation (3.9×).
- downshift — 17.4% of this year's complaints, against 5.6% across the other years of this generation (3.1×). Owners wrote it as: downshift, across, trip, repair transmission.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
LEFT FRONT STRUT FAILED LOSING CHARGE AND CAUSING UNSAFE STEERING AND SUSPENSION MOVEMENT WITH LESS THAN 31K MILES. RIGHT REAR STRUT FAILED SHORTLY AFTER. FORD STATES THIS IS A KNOWN SAFETY ISSUE BUT NO RECALL.
During a recent oil change and tire rotation, my mechanic advised the lug nuts on my tires needed to be replaced due to swelling and distortion. I was advised this is a known problem by Ford but no recall is in force as of yet. I incurred a cost to have all of…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Ford Expedition was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Ford Expedition? What happened to yours?
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